You will receive a confirmation email with an order number.

On despatch of your parcel, you will receive an email with a tracking number. We deliver nationwide.

Please have a look at our shipping information here

Yes. Please see our refurbishment policy here

We do not offer refunds, however we can assist with an exchange. Please have a look at our returns policy here

Please see our Care Guide here

All PICHULIK pieces are locally handcrafted by a team of wonderful women. With handcraft, the makers individuality is imprinted on the design. Although we maintain regulated design processes, exact material measurements - each piece will have a slight human imprint of difference.

Yes, please see here for store details

You can purchase gifts cards online here. Gift cards can be used online or instore.

Definitely. Just add your friends address in the delivery address. Don’t worry, we won’t add an invoice in with the parcel. 

If you would a like personal note written, please email online@pichulik.com with your order number.